Privacy Policy

Sandklogistic

At Sandklogistic, we value and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile platform, or courier services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Full Name

• Contact Number

• Email Address

• Pickup and Delivery Address

• Payment Details

• Identification details (if required for shipment)

b) Non-Personal Information

• Device information

• Browser type

• IP address

• Location data (if permitted)

• Website usage data

2. How We Use Your Information

We use the collected information to:

• Process and manage courier bookings

• Provide pickup and delivery services

• Send shipment updates and tracking details

• Improve our website and services

• Respond to customer inquiries

• Ensure compliance with legal requirements

3. Sharing of Information

We do not sell or rent your personal information.

However, we may share information with:

• Delivery partners and riders

• Payment gateway providers

• Technology service providers

• Government authorities if required by law

All third-party service providers are required to maintain confidentiality and data security.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, or disclosure.

While we strive to protect your data, no online platform can guarantee 100% security.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve services. Users can modify browser settings to disable cookies if desired.

6. User Responsibilities

Users are responsible for:

• Providing accurate information

• Maintaining confidentiality of login credentials

• Not sharing prohibited or restricted items for delivery

7. Data Retention

We retain personal information only for as long as necessary to fulfill service requirements, legal obligations, or business purposes.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Users are encouraged to review their privacy policies separately.

9. Changes to This Policy

Sandklogistic reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page. Continued use of our services after updates indicates acceptance of the revised policy.

10. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us through our website or customer support channels.